Terms & Conditions

Welcome to the website of Autumn Conn Psychotherapy (“we,” “our,” or “us”). By accessing or using this website, you agree to the following Terms & Conditions. If you do not agree, please do not use this website.

These terms apply to all visitors, users, and clients.

Website Use & General Information

The content on this website is provided for informational purposes only and does not constitute medical, psychological, or therapeutic advice. Visiting this website does not establish a therapist-client relationship.

A therapist-client relationship is only formed after direct contact, informed consent, and an agreed-upon treatment arrangement.

No Emergency or Crisis Services

This website and email are not appropriate for emergency communication.

If you are in crisis or need immediate support, please contact:

911
Your local emergency department
Talk Suicide Canada: 1-833-456-4566 or text 45645
Or local crisis supports in your area

Psychotherapy Services Disclaimer

All psychotherapy services are provided by Autumn Conn, Registered Psychotherapist (CRPO) and follow professional, ethical, and legal standards in Ontario.

Therapy outcomes vary from person to person, and no specific results can be guaranteed.

Appointments, Fees & Payments

Session fees, payment expectations, cancellation terms, and refund policies are outlined in separate website policies and intake documentation.

By booking services, you agree to comply with:

Session fee policies
Cancellation policies
Refund policies
Informed consent requirements

Cancellations & Missed Appointments

Appointment cancellation policies are outlined on the website. By booking a session, you agree to these terms.

Failure to attend scheduled appointments may result in fees.

Confidentiality & Privacy

Personal information and therapy records are protected under:

PHIPA (Ontario Personal Health Information Protection Act)
PIPEDA
CRPO professional standards

Details about privacy practices are available in the Privacy Policy on this website.

Website Content & Intellectual Property

All content on this website, including text, branding, images, logos, downloads, and design, is the property of Autumn Conn Psychotherapy unless otherwise stated.

You may not copy, reproduce, distribute, or reuse content without written permission.

Third-Party Links & Services

This website may link to third-party platforms (such as booking software, payment services, or social media). We are not responsible for the privacy, policies, or practices of external sites.

Limitation of Liability

Autumn Conn Psychotherapy is not liable for:

Decisions made based on website content
Technical website errors or interruptions
Damages arising from use of this website
Outcomes related to therapy services

Use of this website is at your own discretion and risk.

Jurisdiction

These Terms & Conditions are governed by the laws of Ontario, Canada. Any disputes will be handled under Ontario jurisdiction.

Changes to These Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

Autumn Conn Psychotherapy
Ontario, Canada
Email: connpsychotherapy@gmail.com